Shippit Blog | eCommerce - Shipping - Growth

How retailers lose customers in just 5 clicks (and what to do instead)

In this blog post, we'll explore the potential pitfalls that can lead to customer dissatisfaction and drive them away. Specifically, we'll delve into issues related to shipping, delivery, and overall customer experiences. Let’s uncover the crucial mistakes that retailers should avoid to maintain a loyal customer base.

The Power of Returns in Retail with Data and Insights from Power Retail Connect

Now is the time to reflect on your current returns process. Is it designed to simplify the experience for your customers, or is it a patchwork of inefficient practices that drain resources? By mastering your last-mile delivery, you must also master the return leg to achieve true retail excellence.

Why do you need a click and collect strategy and how to master it?

As a fulfilment strategy, Click and Collect seems to be a win-win for both customers and retailers. Customers can enjoy the convenience of saving time and money on shipping, while retailers can capitalise on increased foot traffic and the potential for additional impulse purchases. This article will guide you in covering all bases and master your Click and Collect strategy in a way that reaps the most benefits to your business.

Unpacking Sustainability at iMedia Online Retail Summit

According to recent research, a significant 62% of consumers expect retailers to take a stand on issues like sustainability. The rise of the responsible consumer in Australia has compelled retailers to reassess their business strategies and prioritise sustainability. Read on to learn how you can unlock various benefits such as cost savings, improved customer loyalty, and positive social impact.

5 things we learned at #SCALE 2023

In this blog post, we will delve into the top five key takeaways that stood out to us at #SCALE 2023. From game-changing technologies to evolving customer expectations, the conference shed light on crucial aspects that can empower businesses to navigate the ever-changing landscape of e-commerce successfully.

The environmental benefits of sustainability in last mile delivery

Sustainability has become a hot topic in recent years, and for good reason. The world is facing a climate crisis, and many businesses are starting to realise that they need to do their part to help. One area where sustainability is becoming increasingly important is last mile delivery, which is the final step in the delivery process from the warehouse to the customer. In this blog post, we will explore the concept of sustainability in last mile delivery, and why it is so important for Australian eCommerce retailers.

How to set up Wix International shipping options

While international shipping may seem complex, it no longer has to be! Shippit makes it easy to set up Wix International shipping options with a range of carriers covering major worldwide markets. Read on to discover the benefits today.

Setting up shipping options for your Wix store

When it comes to running an online store, setting up shipping options is a crucial step. Your shipping strategy can significantly impact customer satisfaction, sales, and even your bottom line. In this guide, we'll walk you through the process of setting up shipping options for your Wix store, so you can offer the best shipping experience to your customers and grow your online business.

Why connecting your Wix store to a multi-carrier shipping platform is important

As an online store owner, shipping can be a time-consuming and expensive process. With so many shipping carriers to choose from, it can be challenging to find the best option for your business. However, integrating your Wix store with a multi-carrier shipping platform can help you streamline your shipping process, reduce costs, and improve customer satisfaction. In this blog, we'll explore why connecting your Wix store to a multi-carrier shipping platform is crucial for the success of your online business.

Three key takeaways from Retail Leaders Forum

In case you missed it, we hosted a keynote, ‘Rethinking store networks to improve operational efficiency and agility across the retail supply chain,’ alongside Brandon Soo, eCommerce Manager at Total Tools. Checkout our recap below to learn the key takeaways from Retail Leaders Forum and how you can bake resilience into your last-mile delivery operations.

Sail through economically stormy seas with this unique upselling strategy

As the business world becomes increasingly unpredictable, companies must navigate rough economic waters to stay afloat. But what if there was a way to not only survive but thrive during economic downturns? That's where this unique upselling strategy comes in. In this blog, we'll explore the ins and outs of this strategy and how to implement it effectively to sail through economically stormy seas.

What is expedited shipping?

This blog post discusses the benefits of offering expedited shipping in eCommerce and how to market these benefits to your customers. In addition, our detailed guide offers tips on creating infographics that show the difference between standard and expedited shipping options, keeping track of invoices for greater efficiency in billing customers, prospecting high-volume customers who benefit from expedited shipping, and more!