Shippit Blog | eCommerce - Shipping - Growth

Customer Experience

Customer loyalty: Why money can’t buy you love

The path to building a meaningful, lifelong relationship with your customer goes a little something like this: gaining their trust will lead on to retention, in turn, building loyalty, which...

The Art of Perseverance: How to Keep Going When Times Get Tough

When it’s your third attempt to bring your product to market, you need to get it right. Through gaining clarity, knowing his skill set and continually improving his product, Frank...

7 Tactics to Skyrocket Your Christmas Sales

Think big picture and you can leverage the Christmas-mania shopping frenzy and create lifetime value from holiday customers.

The Art and Science of Growing Your Business

Ask most entrepreneurs what their hopes for their business are and they’ll probably say growth. The Swank Store founder, Aaron Kay has some words of advice.

Omnichannel: A Competitive Advantage for Online Retailers

The Omnichannel retail concept is rapidly expanding in Australia. Here are a few ways that you can start making full use of the omnichannel strategy.

Are You Capitalising on Shoppable Posts?

With the rapid rise of social media, 30% of online shoppers say they would be likely to purchase from a social media network. Are you capitalising on shoppable posts?

4 Easy Ways to Trim Shipping Costs

No matter how big or small your eCommerce store is, shipping is something every store owner has to deal with. Here's how to trim shipping costs.

Transactional Emails: The Hidden Conversion Opportunity

Acquiring new customers is harder than keeping your current ones. Read our guide to eCommerce transactional emails and the hidden conversion opportunities that lie within.

What Is Your Customer Lifetime Value and How Can You Improve It?

Figuring out your customer lifetime value in today's multi-channel marketing landscape can be challenging but we've covered the basics here.

Beating Amazon with Bricks and Mortar: Making Stores Work Harder

Ever wonder how bricks & mortar stores will survive the Amazon shake-up? With the retail giant recently saying it will, "destroy the retail environment in Australia”, optimising fulfilment from stores will be the true key to success.

Customer Experience

7 Tips for Building a Perfect Customer Experience

Customers are far less loyal and even less trusting than they used to be. In this post, we look at 7 easy tips to nail your customer experience (CX).

How to Keep Post-Holiday Season Sales Soaring

With Australian shoppers estimated to have spent $2.4 billion on Boxing Day, compared to $2.3 billion in 2016, there was plenty of festive cheer in retail last Christmas. But, how many...